How to Troubleshoot Memory Card Problems on an HP Printer

Turn off your HP printer. Remove the memory card by pressing on the exposed edge so it ejects out of its slot.
Inspect the memory card for damage. Look for cracks in the plastic, discoloration, scratches or missing metal contacts at the end of the card. If the card is damaged, replace it.
Put the memory card into another device that has a camera, such as a digital camera or a laptop with a webcam. Take a picture with the device and save the file to the memory card.
Replace the memory card if the other device shows an error message such as ��Unsupported Image File.�� Insert the memory card back into the slot on your printer if it works in the other device.
Use a different memory card in the printer if you continue to receive the same error message. Take the printer to a service shop if you experience the same problem with another memory card.